We are a local company who provides trustworthy technology services.
Kirbtech offers information technology consulting for small businesses in Carlisle and beyond, but we’re much more than an IT company. Learn about our history, what we value, and how we build a strong partnership with every client.
Since our launch in 2007 by Kirby Witmer, the Kirbtech team has grown into a group of dedicated personnel. We are locally owned and operated near the beautiful town of Carlisle, Pennsylvania. We strive to offer honest and reliable technical support for every client.
Company History
Our business had humble beginnings, and it’s since become a reliable and established tech company in Carlisle. While we’ve grown since 2007, we still hold onto the values that make us personally invested in your company’s success. Follow our complete history from the beginning to the present day.
2007 – Founded by Kirby Witmer in a small converted one-car garage.
2011 – Acquired the hardware and networking clients of ABC Software in Lebanon, PA.
2012 – Acquired the managed IT service clients for Joe Farrell Associates in Mechanicsburg, PA, who was retiring from the industry to pursue travel and photography.
2012 – Changed corporate structure to a partnership.
2013 – Moved from the original office into a larger newly remodeled office.
2017 – Acquired Aardvark Computers Inc. which was founded in 1991 by Frank Masland and provided IT Services & Computer Repair to businesses in the Cumberland Valley.
2019 – Acquired Unified Solution Group (USG), an IT and telecommunications company in Chambersburg, PA.
2021 – Acquired Sidella Computer Consulting, an IT and Computer Consulting company based in Chambersburg, PA.
Our Values
After years of development, we’ve held onto the values that inform our service, maintaining quality, reliability, and consistency in everything we do.
Our desire is to honor God in everything we do. This focus inspires us to serve others as we live out our core values. Our core values set the foundation of our culture and guide us in every business decision.
- Do everything with integrity
- Exceed customer’s expectations
- Operate efficiently and competitively
- Continue improving our knowledge and skills
- Promote an enjoyable team environment
Our Commitment to You
In alignment with our values, we dedicate ourselves to our customers to deliver the best results within our locality. Our commitment to you includes:
- Friendly support: When you work with an IT company outside of your team, the process is easier and more enjoyable when the IT experts are kind and respectful toward you and your employees. We strive to bring a positive attitude to our services to ensure we build a strong professional relationship with your business.
- Comprehensive service: IT support is only meaningful for your business if the services address your needs. We commit to comprehensive service with every client, regardless of your company’s size, industry, or IT priorities.
- Collaboration: We commit to listening to your needs and wants. When clients come to us, they often have a vision for their IT infrastructure. We take the time to listen to your ideas first, then offer suggestions based on what’s possible and within your budget.
- Creative solutions: Some IT problems are less straightforward than others. When IT challenges arise, we commit to creative solutions that meet your team’s needs. With our advanced capabilities and capacity to innovate, we make technical support accessible at a competitive cost.
Our Team
Much like those we serve, we’re a locally owned business, which is why we want you to know who you’re working with. Get to know the members of our team and how they serve your IT needs. Our employees are the reason we’re able to bring you excellent service every time you need it.
Kirby Witmer
Partner/Director of Technology & ServiceAt 17 years old, Kirby took his first real job with a computer software company and hasn’t looked back. In 2007, He founded Kirbtech LLC. A passionate student of the technology industry, he has closely followed each new trend as they emerge. Technology isn’t the only thing Kirby is passionate about. He loves being a dad and spending time with his wife and four children as well as hunting, fishing, and reading.
Nolan Snyder
Partner/Director of Finance & OperationsNolan joined the Kirbtech team and brought his passion for organization and small business with him. As one of the managing partners, he loves crunching and analyzing business numbers and processes while finding ways to make things better and more efficient. Having owned and operated small businesses of his own, he knows what it takes to build a successful business and enjoys helping customers do the same. Nolan loves spending the weekends with his wife and two children. He enjoys using technology to make his home more energy efficient and automated.
Merlin Halteman
Partner/Director of Managed ServicesMerlin joined the Kirbtech team in the spring of 2012. He spends a lot of time engineering our managed services solution and migrating customers to Office 365. When he’s not at work, He enjoys spending time outdoors; baseball, volleyball, fishing, hunting, and kayaking.
Troy Witmer
Partner/Director of Sales & MarketingTroy joined our Kirbtech team in the summer of 2013. His primary role at Kirbtech is Sales and Marketing. When not at work, you’ll find him traveling the world with his wife or in the great outdoors archery hunting and kayaking.
Rob Hoffman
Sales/Senior IT ConsultantRob joined our team in January of 2018 but has decades of experience in the technology field, including a few years as an IT trainer/instructor. His knowledge of specific manufacturing, warehousing, and medical systems has been very valuable to our team. On-off hours, he enjoys spending time with his family, singing in a band, or tinkering with his 3D printer.
Randy Fetting
Senior Sales EngineerRandy joined the Kirbtech team with the acquisition of USG in the fall of 2019 and brings a wealth of telecom knowledge to our team.
Bethany Halteman
ReceptionistAs our secretary, Bethany’s friendly personality allows her to provide great customer service in person or by phone. She is always ready to help you or refer you to a technician that can handle your request. While not in the office, she enjoys hanging out with friends and shopping.
Taylor Kirkpatrick
Network & Telecom EngineerTaylor joined our team with the acquisition of USG in the fall of 2019 and is involved in most of Kirbtech’s network, phone, and camera system deployments. He resides in Chambersburg, PA with his wife and two children. Also, he’s an expert in wood-fired pizza which is always a hit in our office.
Garrick Davis
IT TechnicianGarrick has spent quite a few years working in Tech Support & Project Management for large corporations, which brings valuable insights and experience to our team. most days, He is on the road with maintenance visits and service calls. He resides in Shippensburg, PA with his wife and three children and loves to spend weekends kayaking.
Brent Martin
IT TechnicianBrent joined the Kirbtech Team in July of 2018. Most days you’ll him out and about in the beautiful Cumberland Valley installing new computers, servers, or doing general service work. After hours, he loves to tinker with tech and in the winter months, snowboarding.
James Swartz
Repair TechnicianJames joined the Kirbtech team with the acquisition of Aardvark Computers in the fall of 2017. From replacing laptop screens to malware and antivirus removal, he spends the majority of his time repairing computers, building new ones, and preparing equipment for install.
Nathanael McNaughton
Helpdesk TechnicianNathanael joined our Kirbtech team in the Fall of 2016. His primary role at Kirbtech is managing our helpdesk while providing technical support and troubleshooting. Fascinated by tech from an early age, he loves all things tech. Evenings and weekends are spent volunteering at his local fire department, building robots, or flying RC planes.
Jaylin Halteman
Helpdesk TechnicianJaylin joined the Kirbtech team in the winter of 2020. His primary role at Kirbtech is managing our helpdesk while providing technical support and troubleshooting, monitoring your backups, and ensuring our monitoring client’s computers stay up to date.
Matt Gesell
Managed Services TechnicianMatt joined the Kirbtech team in the fall of 2021. His primary role at Kirbtech is helping manage and support our Managed Service customers.
Rich Sidella
Sales/Senior IT ConsultantRich joined our team with the acquisition of Sidella Computer Consulting in the fall of 2021.
Ben Rupp
Senior IT TechnicianBen joined our team with the acquisition of Sidella Computer Consulting in the fall of 2021.
Dave Kuhns
Managed Services TechnicianDave joined the Kirbtech team in the spring of 2022. His primary role at Kirbtech is helping manage and support our Managed Service customers.
Managed IT Services and More With Kirbtech
In our commitment to comprehensive solutions, we bring you a wide range of IT services to address your business’s technology needs. Our portfolio of services includes:
- Networking: You can obtain a stable and dependable infrastructure for your business with our network management and cabling services.
- Computer repair: Every company experiences computer damage. We have the skills to implement any computer repairs, from screen replacements to keyboard repairs.
- Camera systems: We’ll install advanced camera systems with round-the-clock remote monitoring capabilities to deliver 24/7 protection for your business.
- Managed IT: Our team can provide fast and efficient managed IT services for your small business to eliminate time-consuming troubleshooting.
- Phone systems: Optimize communication with your customers and partners with phone system upgrades for greater connectivity and stability.
- Servers: Our team delivers server support and solutions to help small businesses optimize their daily operations.
- Hardware: Kirbtech helps small businesses improve workflow efficiency with hardware solutions like laptops, time clocks and printers.
- Cloud solutions: We support cloud solutions for email, file storage, messaging and accounting so you can access your workflows from anywhere.
Whether you need one or multiple services, you can find the solutions that fit your business’s goals.
The Benefits of Working With Our Team
We bring our values and client commitment to every job, but there’s more to love about our IT services. With us, you gain:
- Scalable services: As your company expands, your needs change, and your IT support should reflect that. When you work with Kirbtech, we take the time to understand your changing priorities and create a service plan that reflects those needs. As your IT provider, we scale with you.
- Fast response times: IT issues can have a huge effect on productivity when left unaddressed. Our fast response times ensure you get a solution when you need it, so you can limit downtime and achieve more during the day.
- Remote support: Once you become a client, you gain access to our remote support software. When technical issues arise, our team can take over your computer and fix the problem from our Carlisle office.
- Free consultations: You only have to commit to Kirbtech when you know what we can do for you. During our free consultation, we’ll discuss your IT needs and identify the best solutions for your business.
- A dedicated team: Above all, Kirbtech is an IT company dedicated to your success. We pride ourselves on our work, and we build our services on a foundation of trust. We’re your long-term partner in technology development.