Custom IT Solutions for Businesses

Managing the technical side of your business can be challenging when it’s not your specialty. It can be an even bigger hurdle if you don’t have the resources for an in-house IT department. Managed IT support services offer a solution.

At Kirbtech, we help small and medium-size businesses handle their technical IT needs. When you outsource your IT management to us, we’ll make sure everything runs smoothly each day. Contact us to learn more about our office IT support services in Central, PA.

What is Managed IT Support?

Managed IT support services refer to any processes a company outsources to a third party. These third parties IT providers are often referred to as Managed Service Providers (MSPs). Outsourced IT management services can include simple needs like computer repair, or MSPs can act as a company’s full-service IT team. Other outsourced IT services can include:

  • Data backup solutions
  • Helpdesk support
  • Active monitoring
  • Antivirus checks

Small businesses usually rely on managed IT because they don’t have the resources for an in-house department. Larger companies may have an in-house team, but need extra support to fill in departmental gaps.

With information technology and data security becoming essential to businesses of all sizes and industries, managed IT services help teams handle their expanding technical needs. Especially as remote workers become more common, outsourced IT keeps business owners connected to their devices and applications wherever they go and maintains data security.

While technical needs are on the rise in the professional world, the number of technical experts typically can’t keep up. Often, companies will develop an in-house department and still lack the expertise to meet their technical needs. Managed IT has become the solution to the tech professional shortage.

In the early days of professional computer use, networks were simple — IT teams didn’t need to be extensive because there wasn’t much to do. Most of the time, professionals wouldn’t bother with efficiency and optimization, only repairs. Today, efficiency is just as essential as basic functions. Partnering with an outside IT provider meets that need and helps companies stay on top of expanding tech demands.

As technology requirements continue to multiply, choosing to outsource IT services makes it possible for businesses to keep up. With these diverse service offerings, large enterprises, medium-sized companies and small businesses can rely on MSPs.

Our Managed IT Services in Central, PA

Frustrating IT problems can cause unwanted downtime and prevent your business from flourishing. Our managed IT services provide preventive maintenance, data security, and prompt tech support so your central, PA business can flourish for many years to come.

Our Managed IT services ensure all of your company’s business technology runs smoothly and that your data is secure. If you have current IT staff, we work with them to supply the additional support and guidance they need. If you don’t have IT staff, we’re here to make it feel like you do.

When you hire Kirbtech, all your technology services are managed for you. We offer remote IT solutions and consulting or on-site support to a number of industries throughout several local Central PA regions.

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How To Get Started With Kirbtech's Managed IT Services

Schedule a Consultation

Let us come to you and put together a free and customized IT management plan.

Clear Transition

Our onboarding team takes care of all the nitty gritty details to ensure a stress-free transition.

Getting Your Team Back to Work

We work hard to get your team back on track with ongoing, helpful IT management and support.

Get Started

Full Service IT Plan

  • Scheduled Onsite Visit
  • Daily System Review
  • Daily Server Backup Check
  • Highest Priority of Support
  • Emergency After Hours Support Available (24x7)
  • Unlimited Hours of Phone & Remote Support
  • Actively Monitoring PCs and Office Technology
  • Manage Updates, Antivirus, and Software Licensing
  • Helpdesk Portal to view Ticket Status
  • Password & Documentation Portal to view Network Information

Managed IT Plan

  • Daily System Review
  • Daily Server Backup Check
  • Actively Monitoring PCs and Office Technology
  • Manage Updates, Antivirus, and Software Licensing
  • Priority Level Response to Support Requests
  • Password & Documentation Portal to view Network Information

The Benefits of Managed IT Services

When choosing to partner with a managed IT services provider, you can expect several benefits. These advantages include:

  • Cost Savings: Building an in-house department requires payroll costs and expenses that may not work with your business’s budget. Outsourcing your IT processes to a third-party provider helps you save money and allocate it where it will do the most good.
  • Expertise: Our office IT support in Central, PA includes a team of technical experts to help you overcome your IT hurdles. When you’re not confident in your tech skills, we’re ready to take over.
  • Scalability: Managed IT scales with your business without the hassle. Rather than adding new employees and equipment to your in-house department, outsourced IT support meets your needs as they change and grow.
  • Uptime: When your equipment isn’t in good shape, you might spend more time trying to fix problems than doing actual work. With our expert IT team monitoring your technology, it runs its best and you can improve uptime across departments.
  • Prevention: Big technology issues can lead to shutdowns and total loss of data. Monitored IT acts as a form of preventive maintenance, catching any major issues early for expedient correction and giving you peace of mind.
  • Technology: We have access to some of the most efficient and user-friendly technologies out there. Whether you’re looking for an easy-to-use helpdesk portal or a cloud solution, we can quickly handle the job.
  • Compliance: With everything happening online and through technology, government regulations require specific care for data. Our monitored IT services support data management compliance, so you can sidestep penalties and enjoy an extra layer of data security.
  • Ongoing Support: The Kirbtech team is here for you around the clock. While we can respond to your issues during office hours, we also have emergency IT services for tricky situations after your business closes.

Working with Kirbtech means building a long-term partnership. While we’re not an in-house team, you can trust us just the same. We’re here to give your company the IT foundation it needs to succeed, and we’ll stay by your side as you grow.

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How Common Is Managed IT?

Managed IT services are extremely common. Since technology requirements escalated in the late 90s, managed IT services have become essential to companies across the majority of industries. Service needs vary based on business size and related processes. While some companies need complete outsourcing, others turn to MSPs for occasional support.

Common managed IT service needs include:

  • Helpdesk support
  • Data backup
  • Microsoft Office365
  • Storage
  • Network security

Numerous industries rely on these services to keep their operations up and running throughout the day. Some of these businesses may run out of an office, but their work goes far beyond the time spent on a computer or behind a desk. Common industries we serve include:

When you partner with a managed IT service company like Kirbtech, your provider works to understand your unique needs based on your industry. For example, healthcare and financial institutions often have advanced data protection needs, while hospitality and education work with high volumes of data.

At Kirbtech, we’ll work with your team to identify the processes that are essential to your Central, PA business. With our services, you can trust your company will continue to run smoothly.

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We have been happy with the services Kirbtech has provided and would recommend their work to anyone looking for a technical services company.

Doug Denlinger - LifeGuide Financial