VoIP vs. Landline for Business: Which Phone System Is Best?
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As a business professional, you depend on your phone to connect with team members, customers and suppliers. That means picking the right phone system for your business is crucial to operations. New technology provides more choices than ever with Voice over Internet Protocol (VoIP) telephony.
How Does VoIP Work?
VoIP works by making calls through internet connections rather than traditional analog phone lines. If you’ve ever used FaceTime or Skype, you’ve already used VoIP technology. Today’s sophisticated VoIP systems for businesses look like regular desk phones. They connect to your computer network to access the internet for calling.
Differences Between VoIP and Landlines
There are many considerations to make when choosing between the two. The biggest difference is that VoIP relies on an internet connection to receive and make calls. Landlines use wires to transmit communication between systems, which can cause restrictions. Some key differences include:
- Internet connection: VoIP needs a reliable connection to be effective. Businesses with dedicated service levels from their internet service provider (ISP) may be better candidates than those in areas with low-quality signals.
- Emergency calling support: Unlike a landline, VoIP systems have no physical address. Most providers now offer E-911 calling, so dispatchers have a location in an emergency. Yet, network interruptions can make placing an emergency call on VoIP systems challenging.
- Scalability: VoIP systems allow you to add lines quickly and efficiently. Traditional phone systems typically offer a definitive number of extensions, and adding new users can be costly.
Benefits of VoIP Systems for Businesses
Many advantages exist for businesses using digital telephony. VoIP benefits include extra functionality, reduced costs and improved productivity.
Extra Functionality
VoIP phone models today come with a wide range of features traditional phones couldn’t offer. Some popular functions include three-digit calling and voicemail-to-email.
You can customize your VoIP phone with often-used contacts. Assign frequently called numbers a three-digit dialing code and stay connected to those you talk to most.
Voicemail-to-email service sends audio files directly to your inbox. This feature allows you to save and share messages quickly.
Reduced Costs
For start-ups and small businesses, landline configurations can add up quickly. These analog systems need a private branch exchange (PBX) with routers and wiring. Initial costs to set one up can range into the thousands.
VoIP is more affordable since the first investment is smaller. Plus, calls over the internet eliminate long-distance charges. Even international calls may be free.
Improved Productivity
VoIP phones let you set up call forwarding or build a virtual receptionist to route calls. As a result, you can take and make calls anywhere you have an internet connection and from your personal devices. This ability to stay in touch on the go is essential for businesspeople who often work from the field.
Having a digital receptionist direct calls or answer common inquiries means staff can focus on more strategic tasks.
Contact Kirbtech for Your VoIP System Installation
There’s a clear winner in the match-up of VoIP versus landlines. Current digital telephony allows for more convenience and efficiency at lower prices. Taking advantage of these benefits can give your business a competitive edge.
When you’re ready to move forward with the next generation of telephone services, Kirbtech is your answer. We have over 15 years of industry experience building and installing VoIP systems for businesses. Schedule your free consultation by calling or texting 717-258-3789 or submit your request online today.
