How It Works

  • Discover: We meet with your leadership and key team members to understand your goals, workflows, and current AI use.
  • Assess: We inventory existing tools and accounts and identify risks and opportunities.
  • Plan: We deliver a prioritized roadmap with recommended tools, policies, and projects.
  • Build and support: We implement, train your team, and stay with you as your needs and the technology change.

AI tools are showing up across the workplace, often before leadership has a plan for them. Some save time. Some create risk. Most businesses don’t have a clear view of which is which.

Kirbtech helps you sort it out. We start with how your business runs today, then build a practical plan for where AI can help, which tools are worth paying for, and what guardrails your team needs. When you’re ready, we build the automations and software to make it happen.

Do you know what AI your team is using?

There’s a good chance someone on your team has signed up for an AI tool with a work email. Those accounts can hold customer information, financial data, and internal documents, and nobody reviewed them.

We inventory the AI your teams already use, including the accounts nobody ever approved. You’ll know what’s in use, who’s using it, and what data it touches, so you can decide what stays, what goes, and what needs better controls.

What we offer

AI Strategy & Roadmap

Not every process needs AI. We look at how your teams work, identify where AI can save time or reduce errors, and lay out a phased plan with priorities, costs, and expected outcomes. You get a roadmap your leadership team can act on.

AI Tool Guidance

The market is crowded with AI tools that promise similar results. We compare options against your needs, budget, and current systems, then help you roll out the right ones so your team uses them well from the start.

AI Risk & Governance

AI raises new questions about data privacy, security, compliance, and accuracy. We help you set clear policies for acceptable use, data handling, and approvals, and put controls in place so your AI use holds up to questions from clients, auditors, and insurers.

AI Inventory

Find every AI tool and account in use across your organization, approved or not. We document what each one does, who uses it, and what data it can access, then recommend next steps.

AI Automation & Software Development

When off-the-shelf tools don’t fit, we build. Kirbtech designs and develops custom automations and AI-powered software that connect to the systems you already use and take repetitive work off your team’s plate.

Why Kirbtech for AI

AI is still technology, and solving technology problems for Central PA businesses is what we’ve done since 2007. For our managed IT clients, we already know your network, your security setup, and your systems. That means recommendations that fit the environment you have, not a generic playbook.

Like everything we do, it starts with people. The goal is a team that spends less time on repetitive tasks and more time on the work only people can do.

Frequently Asked Questions

We’re a small business. Do we need an AI strategy?
If your team uses AI tools, AI is already part of your business. A strategy makes sure it’s helping you and not exposing you to risk. We size the work to your organization.

Is it safe to put company data into AI tools?
It depends on the tool, the license, and the settings. Some business plans keep your data private. Many free accounts don’t. We help you tell the difference and set policies your team can follow.

What is shadow AI?
Shadow AI is any AI tool employees use without IT approval or oversight. It’s usually well-intentioned, but it can put sensitive data in places you can’t see or control. An AI inventory brings it into view.

What does custom AI automation look like?
Common examples include routing and summarizing incoming requests, pulling data between systems, drafting standard documents, and flagging records that need review.

We have been happy with the services Kirbtech has provided and would recommend their work to anyone looking for a technical services company.

Doug Denlinger - LifeGuide Financial

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